Privacy Policy

Last updated: 1 April 2026

Grange Now Limited, trading as SoundsInspired ("we", "us", or "our"), is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website soundsinspired.com (the "Site"). This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Grange Now Limited (Company Number: 08475966) is the data controller responsible for your personal data. If you have questions about this policy or our data practices, please contact us at:

• Email: privacy@soundsinspired.com
• Address: Grange Now Limited, 2 Imperial House, Main Street, Grange-Over-Sands, Cumbria, LA11 6DP
• Company Number: 08475966

2. Information We Collect

We may collect the following categories of personal data:

• Information you provide voluntarily: When you subscribe to our newsletter or contact us, we collect your email address, name (if provided), and any other information you include in your message.
• Subscription data: When you choose a subscription plan (Free, Standard, or Premium), we collect your email address and plan preference.
• Automatically collected data: When you visit our Site, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other browsing data.
• Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your experience. See Section 6 below for details.

3. How We Use Your Information

We use your personal data for the following purposes:

• To deliver our newsletter and email communications you have subscribed to
• To manage your subscription and provide access to content based on your chosen plan
• To respond to your enquiries and provide customer support
• To analyse website usage and improve our content and services
• To ensure the security and proper functioning of our Site
• To comply with legal obligations

4. Legal Basis for Processing

Under the UK GDPR, we process your personal data on the following legal bases:

• Consent: When you subscribe to our newsletter or agree to cookies, you provide explicit consent for us to process your data for those purposes. You may withdraw consent at any time.
• Legitimate interests: We may process data for our legitimate business interests, such as improving our website, analysing usage patterns, and ensuring security, provided these interests do not override your rights.
• Legal obligation: We may process data when required to comply with applicable laws and regulations.

5. Email Subscription

When you subscribe to SoundsInspired, you will receive email communications based on your chosen plan:

• Free: Weekly newsletter and breaking news alerts
• Standard: Daily briefings, unlimited article access, and ad-free experience
• Premium: All Standard features plus early access and exclusive content

You may unsubscribe from our emails at any time by clicking the "unsubscribe" link in any email, or by contacting us directly. Upon unsubscription, we will cease sending marketing communications, though we may retain your email address for record-keeping purposes as required by law.

6. Cookies

Our Site uses cookies — small text files stored on your device — to enhance your browsing experience. We use the following types of cookies:

• Strictly necessary cookies: Required for the Site to function properly (e.g., session management). These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our Site by collecting anonymous usage data.
• Preference cookies: Remember your settings and preferences for future visits.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our Site.

7. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your data with:

• Service providers: Trusted third parties who assist us in operating our Site, delivering emails, and analysing usage (e.g., email delivery services, analytics providers). These parties are contractually obligated to protect your data.
• Legal authorities: When required by law, court order, or governmental request.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Specifically:

• Subscription data is retained for the duration of your subscription and up to 12 months after unsubscription.
• Contact form submissions are retained for up to 24 months.
• Analytics data is retained in anonymised form and may be kept indefinitely.

9. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your personal data ("right to be forgotten").
• Right to restrict processing: You may request that we limit how we use your data.
• Right to data portability: You may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at privacy@soundsinspired.com. We will respond to your request within 30 days.

10. International Transfers

Your data may be processed by service providers located outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the Information Commissioner's Office (ICO), to protect your data.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our Site is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last updated" date at the top of this page indicates when this policy was most recently revised. We encourage you to review this page periodically.

14. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Telephone: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF